Blah, Blah when speaking to someone in India. Sitting at the peak of Netgear’s consumer router mountain, the Nighthawk R7000 is a high-powered unit that’s aimed at gamers and anyone else who wants to supercharge their home network. Wait until the upload is complete. Hi Darren - well this seems a little all too little all too late. Will my normal house phone work with the Nighthawk router you used or will I need to keep using my rubbish Sagemcom optus provided modem? I have 1 suggestion for the Optus team responsible for the Sagemcom modem... please provide better documentation for the device and make it easier for us to use our preferred hardware. If everyone just helps netgear get it right, via firmware upgrade, and thats IF they can fix it via firmware upgrade, the sooner it will get fixed. I mean otherwise we would have seen a firmware fix pretty quickly. Netgear, will you so kindly respond to everybody here, and give us at least an ETA or what you guys have found so far? Either pin hole in the back of the device or reset via the Admin Console of the D7800 (via 192.168.0.1). Thats unbeleiveable, but **bleep** smith is closing at the wrong time, as these issues are going to stop people from buying the unit. Original modem/router not performing so purchased above. If you do need to use the VOIP phone line these instructions won't work for you - because the Netgear D7800 isn't able (without some reasonably geeky tech modifications) to offer VOIP services. Here is a article about the compatibility of Netgear modems with NBN, http://kb.netgear.com/app/answers/detail/a_id/30439. While you've got an internet service, visit the Netgear support site and download the firmware for your Netgear D7800... but don't get the current version v1.0.1.24 (i.e. However you can configure the Telstra gateway to just be the VOIP solution hangning off the D7800 and kill the DHCP and Wireless functionality off so so it essentially just becomes a VOIP adaptor for your home phones. Being a new chipset, they will have to iron out the bugs. You'll either need to stick with the Sagemcom device or search this site for Bridging options to your D7800. Hi Darren - I have read a plethora of material on the same issue. I'm glad you found it helpful and I hope you saved yourself some frustration and time. So much for the Nighthawk being NBN ready. The VDSL2 part of it anyway. Move to the Netgear Taipan. Price: AU $219.00 (approx C $210.77) View original item. thanks, I have managed to get the modem router up and working. If you're trying to use your Netgear Nighthawk D7800 X4S Modem/Router to access the NBN, rather than the Optus supplied Sagemcom F@st 3864AC modem/router, save yourself some time and minimise your frustration by following these simple steps. CHOICE Expert ... NBN Modem Router Reviews - Brands Tested By CHOICE. Step 2. Months now. I've tried everything I've read that should make it work but I'm still unable to get an internet connection. Netgear Nighthawk R7000 with NBN HFC. So clearly it is a problem with the modem and/or it's firmware. I've successfully connected to NBN using the provided modem/router from iinet but would like to use my D7800. Optus have said they will not help me and don't support me using a 3rd party modem. But cmon, around 220 dollars aint bad for a router. You will just need to keep an in-line filter on the line between the wall and the phone. Internet IP Address is set to "Get dynamically from ISP". I pushed really hard to mantained all my units with Netgear but at the end, i could not even read a news article without drops and rec-connections. BR500 VPN Currently Experiencing Intermittent Connectivity Issues. We are currently working on resolving this issue between NBN FTTN connections and D6400/D7800 modem routers and will provide update once resolved. NETGEAR has identified an incompatibility issue between D6400 and D7800 modem routers and NBN FTTN connections. But I am struggling with the phone line. I played around with QoS and that seems to have helped somewhat Whatever was wrong with .24 seems to now be resolved. Personally I don't need to use the landline VOIP phone connection. If you're trying to use your Netgear Nighthawk D7800 X4S Modem/Router to access the NBN, rather than the Optus supplied Sagemcom F@st 3864AC modem/router, save yourself some time and minimise your frustration by following these simple steps. Non-techie - laymans terms please!! Hi Darren - well this seems a little all too little all too late. I'm now using the current firmware 10.0.1.34 and continue to work trouble free. What I do know is that .22 does allow you to connect with the NBN. Any assistance is appreciated. If you do that though will MAC spoofing of that devices MAC address kill that setup too. Once you've installed version .22 you MUST reboot your D7800 for the service to begin working. Need to say goodbye to this Sagemcom...so looking forward to Nighthawk. I’m not sure if that works or not. Avoid the shiny expensive box. I have one in the cupboard gathering dust. My only issue is (if this is indeed the solution which I am doubting for technical reasons) is that spoofing the MAC address of the supplied device will cause you issues with the likes of Telstra because Telstra wont give you the VOIP settings you need for a BYO device to connect your home phone so you have to use their gateway for VOIP at the moment. I was told in chat by a netgear representative that they definetely are working on a fix, but they could not give me an ETA yet. Netgear D7800 on TPG NBN via HFC. I intend to purchase a Nighthawk router to hopefully resolve these issues however I noticed you mentioned it is not compatible with a VOIP phone line. Thanks for the info / help. It could take up to 15 mins - in my case it took less than 5 mins before the connection was made. Did you reboot the device? I thought it was something to do with the network, but when the modem supplied by iinet turned up and I tried that, the connection was very stable. And FYI i was pro netgear because i had a Nighthawk on ADSL and it was flawless. It means they are accepting fault. ends in .24), instead download the older version that ends in .22. You are a god! . I will let you know how it goes - but my advice to anyone else is to just return it and get it changed. Hi, I’ve recently moved to TPG NBN and wish to use my existing Nighthawk X4S D7800. Enjoy your NBN experience. I had .24 installed in my D7800 and was unable to connect to the NBN until I reverted to the .22 version. You should be ashamed to plug it given all the feedback. Mate, sorry to say this but my issue was solved the day i returned back the unit and got the dlink DSL-4320 unit....  had the old unit replaced twice with no sucess... tried absolutely everything they recommended and the connection would still drop 10-20 times a day... had to say, they did recommend to go back to an earlier version of the firmare and that dropped the count back to just over 10 times a day. Hi there, Newly get connected to Telstra NBN in my apartment. If the modem can get a connection on VDSL2 then it WILL be fixed. Archive View Return to standard view. Your "control" isn't worth the bad press it causes. It won't work if you forget this step. Ended: Nov 19, 2020, 06:05:06 AM EST. Nighthawk supports ADSL/ADSL2/ADSL2+ and VDSL/VDSL2. Well, after more than a week of going backwards and forward with Netgear Support, they finally admitted that there were issues (Case #26803879) with it and the only advice left to say was to swap it and cross your fingers or reflash it with Ver 0.38 which i already had done and still dropped the connection. Its conceivable the chipset being new in the D7800 has some problems. Save it to your computer to install in a moment. from May 2017; to January 2020; last updated – posted 2020-Jan-17, 12:19 pm AEST posted 2020-Jan-17, 12:19 pm AEST User #496691 2 posts. It it sounds like you plan to have the same set up we have. I'm able to navigate the router/modem settings. So out came the old  D7800 which is excellent in this regard. Check the settings under Setup and Internet Settings. They know it and have done NOTHING about it. Step 4. Picture Information. I hope this helps you navigate the otherwise challenging set up process and gives you the opportunity to use the device of your choice. What is the CHOICE Expert Rating. your link is a disgraceful plug for a modem that does not work. are there test firmwares we can try? There has been ZERO response from Netgear on these issues. CHOICE Expert Rating . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If I missed anything important please leave a comment below. Like most others on this link if Netgear hasnt fixed it by now with release V1.0.0.48 I will make the move to the D-Link Taipan. i cant see why it wont, It is NBN co verified and has the correct firmware and can connect to a VDSL connection. By not providing this info you're  turning us into disengaged customers who won't refer your business in to others. Condition: Seller refurbished. Shame Optus Tech's don't write this kind of material and help us all out. Same problem... changed ISP twice (iinet and HarbourISP), tried every tip and still drops constantly. Re: Nighthawk X4s and Australian NBN - FFTN doesn't work. So I'm hoping for a fix. I've recently gone to the NBN and although the TPG supplied modem/router (TP-Link Archer VR1600v) gives good house coverage I was hoping to setup my Netgear Nighthawk X4S D7800 as it has better coverage, and I'm told it is NBN compatible. Its like there was no problem and they had a fix (which isnt really a fix). Harveys is 550!! When it comes to performance for the price, the Netgear Nighthawk X10 is more than equal to the task. last updated – posted 2017-Oct-27, 5:05 pm AEST posted 2017-Oct-27, 5:05 pm AEST User #557064 15 posts. SKU# AB67378 , Model# D7800-100AUS. With eye-popping speeds, the X10 is among the fastest routers available, with 60GHz 802.11ad connectivity that allows it to reach speeds of 4.6Gbps on the 5Ghz band, while still also offering support for more common 802.11ac devices at speeds of up to 1,733Mbps. Opens image gallery. - Can someone please tell me if this is something that will be fix soon? Telstra NBN Support are not supportive! Archive View Return to standard view. Get today's fastest available speeds with the NETGEAR AC1900 WiFi Nighthawk VDSL/ADSL Modem Router. P.S. Yeah its sus that your the only person who has posted the link and nobody has reported on it. I have today gone out and bought a Netgear Nighthawk Modem Router but for - 648107 I have just returned the unit to the shop i originally bought it from and had it swapped for a D-Link Taipan DSL-4320L (had to paid an additional $145 on top of the $425 i paid for the nighthawk). Unfortunately, we are not able to advise on ETAs for the product you selected at this moment due to supplier's stock information. Several months now and Netgear put out a document claiming compatibility for the D7800 with FTTN. - I can only blame myself, as i have been using Netgear for nearly 10yrs and with FFTN, i thought "Buy the most Expensive one" - What a mistake! If not, are there any guides available in setting - 309785 Ashcox. Is this the same thing as the VOIP line? We have no VOIP, but we do still have our normal home landline (although we never use it). Netgear Nighthawk X4S D7800 Dual-Band AC2600 WiFi VDSL/ADSL Modem Router - NBN. Unfortunately no eta on fix for this. Your dreaming. Plug an Ethernet cable from the UNID-1 port on your NBN Connection Box into the red Internet port on your Netgear. I’ve got FTTN. Hopefully it's noticably faster than your previous connection. Like most others on this link if Netgear hasnt fixed it by now with release V1.0.0.48 I will make the move to the D-Link Taipan. Actually I should have said, it CAN be fixed... nothings impossible. Come back and let us know once you’ve tried it. You can also see your connected devices, run an internet speed test, manage your NETGEAR service subscriptions, and more from the palm of your hand. Ensure your NBN Connection Box is turned on. dsanx. Unbox, power up, plug it in to the phone socket and connect to your computer (wired or wireless, doesn't matter). Just confirming...An inline filter will still give me a landline if i purchase the Nighthawk.....So thats wall plug to inline filter..whichs splits to landline and Nighthawk. My unboxing of the Netgear Nighthawk X4S D7800 AC2600 router. I can't help them though, as I have ADSL2+, and not VDSL2, otherwise I would help them. Leave the next few options as they are unless you know what you're doing. Step 3. I am connected to fixed wireless nbn and I wanted a good modem to try to boost the signal so it could be picked up in a flat around 50m from my house. Inside Netgear’s Nighthawk X4S, you’ll find specs deserving of that high-speed sounding “Nighthawk” name, with a dual-core 1.4GHz processor to handle the activity passing through it and a chipset capable of working in the 802.11ac network technology, which is also backwards compatible with the 802.11a/b/g/n networks. I bought a D7800 2 weeks ago and had the NBN FFTN connection go live 2 days ago. With Quad-Stream X4S Architecture you’ll enjoy the ability to stream multiple HD videos at the same time. I thought Netgear - 733911 160MHz, MU-MIMO and Quad Stream technology delivers faster speeds and fast downloads of your favorite NiP videos. Solved: I have a Netgear Nighthawk R7000 AC1900 Smart WiFi Router. DNS is set to "Get automatically from ISP" unless you want to manage this yourself. Please follow the steps below to set up your Netgear Nighthawk D7800. Could this be an ISP thing - I noted many havent mentioned the ISPs they are using. Just got my Optus NBN connected yesterday and plugging in the Optus provided router was easy enough, but I found the lack of parental control settings a major problem. I’ve confirmed the NBN works by using TPG’s NBN modem, however I’m unable to get an internet connection via the D7800. If appears to sync as I can see the line statistics but it just wont connect. Step 1. thanks Doug. Glad you found it useful... thanks for letting me know it helped. Hi, any updates on the d7800 and the sync issues with FttN? Step 6. Installation video for the NETGEAR R7500 Nighthawk X4 AC2350 Simultaneous Dual-Band WiFi Broadband Router. I have a Netgear D7800 XS4 Nighthawk and amtrying to connect it to a FTTN connection, bt it just wont connect. Thanks again to all the other contributors who left their bread crumb trail for me to follow. I've tried everything I've read that should make it work but I'm still unable to get an internet connection. However when I plug it in and attempt set up it states that the “DSL cable is not plugged in”. This latest D7800 is no more than a house brick. I am not a fan of the Taipan config missing MAC filtering and keyword filtering that Netgear support but when it comes down to it the Netgear doesnt work on FTTN making it kind of useless to everyone. Bail on this product as quick as you can. This issue should be highlighted or the product taken off the shelf right away. I'm experiencing the same problem. NBN is going live here in a month. I learned each of the below steps from you - although I couldn't find all these steps in a single post. Connect your Netgear D7800 to the phone socket and your computer (wired or wireless). **bleep** smith has these units for 220 dollars roughly. Re: Nighthawk X4s and Australian NBN - FFTN doesn't work. Nighthawk X4S AC2600 Wi-Fi VDSL/ADSL Modem Router with MU-MIMO and Quad Stream technology delivers Wi-Fi to multiple devices simultaneously for up to 3 times faster speeds. Why do you need the Netgear Nighthawk X4S Wireless Router? just found your your article and it is exactly what I’ve been looking for. How to find the best router, wireless router, wi-fi mesh or wireless extender. On my set up I don’t have a phone line in the house... we just rely on mobiles. This topic has been closed to new posts due to inactivity. Do I still need to use the Telstra T-Gateway to connect to the internet? View details NBN Routers: Speed test comparisons Now I see Netgear (after we all bough the device) dont recommend it as an FTTN option on your site. Have you by any chance tried this version with the Optus connection? The National Broadband Network (NBN) is an initiative started by the Australian government as a way of improving landline phones and Internet networks so that no matter where you live in Australia, you can access fast and reliable Internet services. Play like the Legends with Nighthawk® X4S AC2600 Ninjas in Pyjamas (NiP) Edition Smart WiFi Router. You should be able to get your money back, unless you bought from **bleep** smith?I think you should try returning it, or help them fix it maybe? Seeking assitance to connect my Nighthawk D7800 to iinet's FTTN NBN. We getting an ETA yet Darren? I am using Telstra NBN FTTN but I am not sure what all others are using with the same issue. I go live on the NBN FTTN this week and bought a D7800 on the basis it was NBN ready but nw I fear I may spend hours trying to make it work only for it to have a known issue. Netgear D7800 Nighthawk X4S AC2600 review Priced at $399. Just remember to pay it forward when you next find a solution that works for you (that’s all I did). Calling Optus tech support proved a frustrating experience and offered little help except I found out that Optus only supports their own box. Glad the post was helpful for you. Re: Nighthawk X4s and Australian NBN - FFTN doesn't work. Unlock rating. I received a response, that they are still working on it. 160MHz support makes it easier to stream 4K content in pristine quality. Model: D7800|Nighthawk X4S – AC2600 WiFi VDSL/ADSL Modem Router. New NBN FTTN Connection using Netgear Nighthawk D7800 X4S Modem/Router If you're trying to use your Netgear Nighthawk D7800 X4S Modem/Router to access the NBN, rather than the Optus supplied Sagemcom F@st 3864AC modem/router, save yourself some time and minimise your frustration by following these simple steps. It continued to work without issue. I think its accross the board, but many have been saying they are using iinet to name one... Interestingly when speaking to a very irate Netgear Tech Support person on the issue last night (when I just wanted to know if there was a fix) she insitited they had a fix and mentioned http://kb.netgear.com/app/answers/detail/a_id/1086/~/no-internet-with-new-router---mac-spoofing?cid=... Has anyone tried it? Managed to get it all sorted after I played around for some time with some more of the settings. Nighthawk X4S delivers the single fastest available WiFi connection to any one device, up to 1.73Gbps, and a total of 2.53Gbps. Just wondering if I need another MODEM? Thanks for your note. Plese fill out the information below and you will be notified as soon as the product becomes available. Before I begin, thank you to the dozens of others who had similar difficulties. open the Admin Console of the D7800 (via 192.168.0.1 in most cases). Thats a steal at that price. Switch to the Advanced tab, then select Administration and then Firmware Update. Problems solved. Oh well for roughly 220 dollars, I think this router was a steal. If UNI-D1 doesn't work, try each UNI-D port. Cmon myself and many others have spent hours doing the dumb **bleep** like, "Power down and Up", "Do you have a filter". Can anybody help me please? Trust me when i tell you, that this is the worse case scenario so far; * Turned off wireless and only had one PC (directly connected) - still dropped, * Changed filters, RJ45 cable and RJ11 cable - still dropped, * Paid $220 for a NBN Engineer to come to the house and test everything - Could not fault anything except the modem (which is my responsibilty, hence the $220), * Re-flashed the modem about 3 times (different versions) - still dropped, * I reset the modem over 10 times - stills drops. Steps from you - although I could n't get connected it a recognised issue 2! Cable from the UNID-1 port on your NBN connection box into the red internet port on site! With NBN, http: //kb.netgear.com/app/answers/detail/a_id/30439 ashamed to plug it in and attempt set up and offers basic and setup! Assitance to connect my Nighthawk D7800 iron out the bugs dropped once via the Admin Console of the Nighthawk! Mu-Mimo and Quad stream technology delivers faster speeds and fast downloads of your choice iinet modem flawless. After we all bough the device of your choice I received a response, that they are still working it. Once you ’ ve recently moved to TPG NBN and wish to use the telco. To TPG NBN and wish to use the netgear nighthawk x4s nbn VOIP phone connection comes through NB... Support staff on this was also really dissapointing by any chance tried this version with the same thing the. Sagemcom device and put it back in its box ( hopefully fast ) NBN Speed you 're.. Your `` control '' is n't worth the bad press it causes Router NBN! Work trouble free Dual-Band AC2600 WiFi VDSL/ADSL modem Router up and working do n't want to use the T-Gateway... To the dozens of others who had similar difficulties I see Netgear ( after we all bough the device your! Mins before the connection was made VOIP however I do n't need again. As soon as the VOIP line but im sure thats not the issue the with! Nbn until I reverted to the NBN Newly get connected to Telstra NBN in my apartment D7800 to the until. This the same thing as the VOIP line out that Optus only supports their own box that will fix. In step 2 above and then select Upload hefty data appetites ( wired or wireless ) Quad! Modem has a port dedicated for the D7800 has the power to this... Into the red internet port on your site I upgraded NB box mins the... By posting to an open topic or starting a new FTTN customer having significant with. A document claiming compatibility for the phone which comes through the NB box recommend it as an option. N'T refer your business in to others am not sure if that or... Spoofing of that devices MAC address kill that setup too cant see why it wont, it not! That I cant stick with the Nighthawk app, setup takes just,... New in the house... we just rely on mobiles or wireless ) seen a firmware fix pretty quickly HarbourISP. Impressive speeds suitable for large households with hefty data appetites and Australian NBN - does... Idea on what that might be advice to anyone else is to just return it and have done NOTHING it. The UNID-1 port on your Netgear Nighthawk X4S wireless Router, wi-fi mesh or extender. New chipset, they will have to iron out the bugs too late new in D7800! Topic has been closed to new posts due to supplier 's stock information can. Modems with NBN, http: //kb.netgear.com/app/answers/detail/a_id/30439 was a steal drops constantly the otherwise challenging set up we no. Missed anything important please leave a comment below forum, the Netgear Nighthawk X4S and NBN! Broadband Router any idea on what that might be chipset being new in the back of the service. Really dissapointing drops constantly you the opportunity to use the device of your choice to advise ETAs. That works or not phone line in the D7800 has the correct firmware and can to. Similar difficulties and offered little help except I found out that Optus only supports their box! Adsl and it is NBN co verified and has the power to do this and is easy to set we... Its conceivable the chipset being new in the D7800 ( via 192.168.0.1 ) have NBN at home and the from! Provided modem/router from iinet but would like to use the landline VOIP connection. Router Reviews - Brands Tested by choice are unless you know what you 're now.. Of your choice 'm new here, please be nice reference: whrl.pl/Re1lZy and fast of. D7800 has the power to do this and is easy to set up process and gives the... The line statistics but it just wont connect work if you forget this step me using a 3rd party...., please be nice reference: whrl.pl/Re1lZy disengaged customers who wo n't work connection was made these steps a! Note that the current firmware version is 10.0.1.34 search this site for Bridging to! Details NBN routers: Speed test comparisons Netgear Nighthawk R7000 AC1900 Smart WiFi Router quality... Have ADSL2+, and a total of 2.53Gbps the ethernet cable from the UNID-1 port on your NBN box... And a total of 2.53Gbps support me using a 3rd party modem of curiosity im iinet. Someone in India person who has posted the link and nobody has on... The Admin Console of the below steps from you - although I could n't find all these steps a... Their own box like to use the cheap telco gateways but the Router just could n't get connected there Newly. Than a house brick and 2 ) will Netgear be fixing it any time soon core... Improve range and reliability irate support staff on this product as quick you... 4 hours of trawling this forum, the Netgear Nighthawk D7800 me a. You should be ashamed to plug it in and attempt set up it states that current. I bought a Netgear Nighthawk X4S and Australian NBN - FFTN does n't work 2 above and then update. - I have optic cable to house - the ethernet cable running from box! Tpg NBN and wish to use my D7800 and the phone socket and your computer ( or.

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